1. Verify Before Acting: Always verify the identity of the caller by contacting the family member directly using a known phone number.
  2. Stay Calm: Do not make hasty decisions under pressure. Take time to verify the information.
  3. Awareness and Education: Inform family members about such scams to ensure they are aware and prepared.
  4. Report Suspicious Activity: Report any suspicious calls to local authorities and the cybercrime reporting portal.
  5. Use Secure Communication Channels: Encourage family members to use secure communication channels and to inform you of any changes in their contact information.

This case study underscores the importance of vigilance and verification in preventing such scams. Stay informed and protect yourself and your loved ones from falling victim to these fraudulent schemes.