Modus Operandi - In case of fraudulent calls and Messages
In case of fraudulent calls
- Fraudsters make a fake call to the victim pretending to be representative from a bank or e-wallet company, requesting them to update the KYC immediately and warning them of account block/suspension.
- The caller says that the validation/KYC can be done online to keep the account active, and asks the customer to download an APP on the digital device being used.
- Once the app is downloaded, the fraudsters will ask you to share code and grant certain permissions, which will enable them to gain access to your digital device.
- The caller then asks the victim to transfer a small amount from your bank account, which will enable them to see or access OTP sent on the digital device.
- When the victim transfers the money, the caller gets to see your password and other important details, which are used to carry out a fraudulent transaction and wipe out money from your bank account.
Modus Operandi - In case of fake Messages
- Message sent from a mobile number with a phishing link and/or 10 digit mobile number, for update of KYC.
- Upon clicking the link provided in the message, the victim is redirected to the spoofed website and prompted to enter the bank user name, password, OTP etc
or
- Upon calling the number provided in the message, the victim is provoked to share personal details like account user name, password, account number, OTP etc.,
- The fraudster makes use of these details to gain unauthorized access to the victim’s bank account to commit fraud.