Introduction
As part of creating awareness we advise the users to keep the software updated to avoid virus attacks. Fraudsters come up with clever schemes to trick users into calling fake tech support. If you are looking to download one of the popular antivirus or anti-malware products in the market, be careful before you click. There is a new type of fraud which most of the internet users may be less aware of. It is called Tech support fraud.
Tech support fraud is on the rise and it is getting more sophisticated. This happens when criminals pose as customers, security, or technical support representatives. Fake call centers send alerts to customers saying their personal computers (PCs) have problems and need immediate technical support. They may also offer help with an email or bank account or a software license renewal. But in reality tech support fraudsters are selling expensive tech services under the guise of helping them. And they are trying to convince people to grant them remote access to their devices so they can get unauthorized access to their data.